Boutique Policy – ShopTheBGuide

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Boutique Policy

DELIVERY
We use USPS, UPS or FEDex on all orders in the United States for a flat rate of $6.00. 

We offer FREE SHIPPING for all American orders of $100 or more, excluding the cost of shipping. Free shipping is automatically applied at checkout. 

For Metro Areas please expect your parcel to arrive within 2 -4 Business Days after dispatch
For Regional Areas please expect your parcel to arrive within 3-5 Business Days after dispatch

Please specify in the delivery instructions at the Checkout if you would like your parcel to require a signature. If you are not at home and your parcel requires a signature, the courier service will leave a instructions advising you on how to collect your parcel from your local post office. 

RETURNS
All full-priced items can be returned for a refund within 14 days of receiving your parcel. 

You don't need to contact us prior to returning your parcel, simply send it back to us within the timeframe below with a copy of your sales slip.

In order to receive a refund, your return items must meet the following conditions: 

  • must be received within 14 days of receiving your order 
  • must be new and unworn with all original swing tags attached 
  • must not be marked as a Final Sale item on our website (this is in the product description and applies to all styles which are reduced to $20 and under)  
  • must not have make-up or tan marks 
  • must not have a smell

Upon return we'll inspect items- any returns which fail to comply with the above will be sent back to you. 

The cost of return shipping is at the customer's expense - we can not refund or add credit or the cost of return postage. 

We can not process returns until your item is received by us. 

We value our customer's satisfaction and do everything within reason to create a fun and hassle free shopping experience. 💃🏽